Support

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== BUGS/ISSUE REPORTING == == BUGS/ISSUE REPORTING ==
* [http://bugs.pommo.org Bug Tracking]. Report bugs (''misbehaviors'') here. * [http://bugs.pommo.org Bug Tracking]. Report bugs (''misbehaviors'') here.
 +
== FORUMS == == FORUMS ==
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* [[Install|Install Guide]] * [[Install|Install Guide]]
* [[Upgrade|Upgrade Process]] * [[Upgrade|Upgrade Process]]
 +* [[FAQ|Frequently Asked Questions]]
* [[Documentation|More Documentation]] * [[Documentation|More Documentation]]
 +
 +
 +== TUTORIALS ==
 +* Scottius, a community member, has contributed a [http://www.startgrid.com/screencast-pommo-subscriber/ screencast] detailing fields, groups, and managing subscribers. If you have made any tutorials or screen captures, please let us know!
== RESOURCES == == RESOURCES ==
:poMMo users should find these links useful. Know a good one? Send an [mailto:bhb@iceburg.net email]! :poMMo users should find these links useful. Know a good one? Send an [mailto:bhb@iceburg.net email]!
 +* [http://www.vdotmedia.com/blog/9-best-practices-for-email-design/ 9 best practices for email design]
* [http://www.thinkvitamin.com/features/design/html-emails Vitamin HTML Emails: Taming the Beast] - Nice writeup on sending HTML mailings. * [http://www.thinkvitamin.com/features/design/html-emails Vitamin HTML Emails: Taming the Beast] - Nice writeup on sending HTML mailings.
* [http://www.clickz.com/experts/em_mkt/email_delivery/article.php/3483081 How Geeks can Increase E-Mail Delivery], [http://www.emaillabs.com/articles/email_articles/email_marketing_success_22_imperatives.html 22 Imperatives for E-Mail Marketing Success] - Tips on sending mass emails. * [http://www.clickz.com/experts/em_mkt/email_delivery/article.php/3483081 How Geeks can Increase E-Mail Delivery], [http://www.emaillabs.com/articles/email_articles/email_marketing_success_22_imperatives.html 22 Imperatives for E-Mail Marketing Success] - Tips on sending mass emails.
* [http://www.campaignmonitor.com/blog/archives/2005/08/optimizing_css_1.html Optimizing CSS presentation in HTML emails] - From Campaign Monitor * [http://www.campaignmonitor.com/blog/archives/2005/08/optimizing_css_1.html Optimizing CSS presentation in HTML emails] - From Campaign Monitor
- +* [http://spamcheck.sitesell.com/ SpamCheck] - Preview the "spam rating" of a mailing
-== Short F.A.Q. ==+* [http://www.alistapart.com/articles/cssemail/ A List Apart] - CSS in emails
- +
-=== What does poMMo stand for? ===+
-: poMMo is a reference to [http://en.wikipedia.org/wiki/Post_modern#Postmodernity_and_digital_communications Post Modern] transmission of information and an acronym for... well, we haven't yet decided. The term was originally derrived by Rolf Rolles of [http://www.sabresecurity.com Sabre Security]. To him, it meant "pennyless open mass mailing organizer". To me, it means "Post Modern Mass Mailer"/"Post Modern Mailing Management" -- or perhaps better yet, "piece of My Mothers okra".+
- +
-=== How do I adjust the look of the confirmation page/pages subscribers see? ===+
- +
-: poMMo can be customized by editing [http://smarty.php.net SMARTY] templates. Any web designer can change the look and feel of all your poMMo pages, including the subscription form. See the [[Themes]] documentaion for further details.+
- +
-=== How do subscribers unsubscribe or update their information ===+
-: This feature is often overlooked in poMMo, as there is no default "footer" attached to sent messages. If a user visits http://www.yoursite.com/path_to_pommo/user/login.php they will be prompted for their email to login to the system. I recommend you append a "footer" to each of your messages providing your contact information and the URL the user can log in to to update their records or unsubscribe. For instance; +
-<pre>+
----+
-Your Company, Your Address+
-To unsubscribe or update your records, visit; http://www.yoursite.com/pommo/user/login.php?Email=[[Email]]+
-</pre>+
- +
-=== I don't get anything but blank pages ===+
-: If you get a blank page it means there was a PHP error, but you do not see it because you have error display disabled (display_errors = OFF in your php.ini). This is a "good thing" for production environments, as PHP is preventing the display of potentially sensitive information to the public. If you have access to your PHP error logs on the server, you can see the errors there. Alternatively, you can turn display errors ON. To do so, either set display_errors = ON in your php.ini or on a linux server edit\create a file in the [[Install#Naming_Conventions|poMMo root]] & save it as ".htaccess". It should have the following content;+
-<pre>+
-php_flag display_errors on+
-</pre>+
- +
-=== I get page not found errors and strange redirects ===+
-: If poMMo directs you to a non existant page, chances are that it improperly detected your base URL. You'll want to manually configure baseURL in the config.php+

Current revision

Contents

[edit]

BUGS/ISSUE REPORTING


[edit]

FORUMS


[edit]

DOCUMENTATION


[edit]

TUTORIALS

  • Scottius, a community member, has contributed a screencast detailing fields, groups, and managing subscribers. If you have made any tutorials or screen captures, please let us know!


[edit]

RESOURCES

poMMo users should find these links useful. Know a good one? Send an email!
Retrieved from "http://pommo.org/Support"
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